Frequently Asked Questions
What is the waiting time for an appointment?
We can usually offer a first appointment within a week of your contact with us.
How much does counselling cost?
Fees vary according to where you see your counsellor. In Reading, fees are based on an hourly rate of £60 for daytime appointments and £70 for evening appointments for couples and individuals . In Wokingham and Crowthorne the hourly rate for all appointments for couples and individuals is £65.
The hourly rate for families is £90 or £135 for a fortnightly 1.5 hour appointment.
What happens at the first appointment?
This is an opportunity to meet your therapist(s) and decide what you wish to achieve from the counselling. At the end of this session you can decide whether this type of therapy suits you or not.
How long does an appointment last?
Appointments with individuals and couples usually last for an hour, but family sessions are usually up to 1.5 hrs. This is to ensure everyone gets a chance to speak and feels listened to. In larger family groups we may pair up and meet you together. This will incur an additional fee.
Do I have to commit to a specific number of sessions?
No. Sometimes one session is sufficient, but often the therapy takes longer. You decide what is right for you, and you can finish at any time.
How frequent will the sessions be?
Again this is a joint decision. The frequency of your sessions is discussed at the beginning and throughout the course of the therapy. Most often couples and individuals come weekly at the beginning and as the process develops they may decide on fortnightly or monthly sessions. Family sessions are usually fortnightly or monthly from the onset.
Is your service confidential?
Yes, the sessions are confidential. There are two exceptions to this. The first exception would be if you or someone else were considered to be at serious risk. This rarely happens, but if it did, we would aim to discuss this with you before we speak to anyone else. The second exception is in supervision.
Membership of our professional bodies requires us each to undertake monthly supervision which we do with qualified supervisors. In supervision we think about the work we are involved in so that we can help our clients as fully as possible. We also support each other in our work and learning through peer supervision. In both instances confidentiality and client anonymity are maintained.